When Graham Wilson set out to launch Mortgage42, he wasn’t just changing networks. He was building a new business from the ground up. To do it properly, he needed more than just authorisation. He needed a network with strong systems, consistent support, and a mindset focused on adviser success.
After exploring his options and speaking with others in the industry, Graham chose to partner with HLPartnership, one of the UK’s leading mortgage networks. Today, Mortgage42 is live, and Graham is already seeing the benefits of that decision.
Launching with Support That Feels Personal
Leaving an established network to go independent can be a big step. From the very first conversation with Jason and Tom, Graham felt the process was straightforward and well supported.
“The application process was seamless from my first chat with Jason and Tom to the brilliant support from Olivia,” Graham says. “What stood out most is how personal and practical HLP’s approach is.”
Throughout the transition, Graham received one-to-one onboarding guidance that helped him set up his firm with confidence. Everything was clear, timely, and easy to follow, allowing him to focus on his business rather than getting bogged down in admin.
A CRM That Fits the Way Brokers Work
One of the first things that impressed Graham was HLPartnership’s bespoke CRM system. Built with adviser feedback in mind, it gave Mortgage42 immediate functionality and flexibility.
“The CRM is intuitive, and the team genuinely listens to feedback. It’s already making a real difference to how we work.”
Rather than adjusting to a generic platform, Graham was able to integrate the CRM into his daily operations right away. The fact that feedback is welcomed and acted on also gave him confidence that the system would continue to improve with input from advisers like him.
Compliance That Builds Trust and Confidence
HLPartnership’s compliance support also made a strong impression. Graham was given access to a dedicated file checker who provided clear and consistent feedback.
“Having our own dedicated compliance reviewer is a level of service I’ve never had before.”
This personalised guidance helped Graham and his team feel reassured that they were meeting FCA standards. The support was practical, fast, and easy to act on, which allowed the business to move forward without unnecessary delays.
A Confident Start for Mortgage42
Only a few weeks after launch, Mortgage42 was already operating smoothly. With a fully embedded CRM and a trusted compliance team behind him, Graham felt ready to grow.
“I’m here and I’m ready to do business. Big thanks to PST, SST, the compliance managers, and especially Jason for helping me make this happen.”
The backing of HLPartnership gave Mortgage42 the structure, tools, and confidence needed to move forward with clarity.
Thinking About Switching Networks or Starting Your Own Firm?
If you are planning to launch your own brokerage or considering a move to a new network, Graham’s experience shows the value of choosing the right partner.
HLPartnership provides:
- Practical onboarding with real people
- Adviser-designed technology
- Responsive, personalised compliance support
- A leadership team that listens and takes action
Whether you are just starting out or scaling your firm, HLPartnership offers the structure and support to help you grow with confidence.
