In a competitive market where many mortgage networks claim leadership, HLPartnership (HLP) consistently demonstrates it through action. The business stands out by focusing on three core strengths: purposeful innovation, personalised support, and reliable delivery.
These qualities go beyond marketing language. They shape how HLP listens to advisers, builds technology, designs its proposition, and maintains long-term partnerships. For advisers looking to grow with a dependable and forward-thinking network, HLP delivers more than promises — it delivers results.
Innovating with Purpose: Technology That Solves Real Problems
At HLP, innovation is practical, not performative. The team designs every feature of its proprietary technology around actual adviser feedback.
Rather than adopting off-the-shelf systems, HLP develops its platform in-house, working closely with its members. Advisers participate in feedback groups, test new features, and help shape future updates. As a result, the platform provides tools that genuinely make a difference.
For example, advisers can:
- Submit compliance cases quickly and easily
- Track commission payments with complete transparency
- Reduce admin while improving accuracy
This collaborative development process ensures the system continues to evolve as adviser needs change. HLP builds technology that works today and grows with your business tomorrow.
Supporting with Integrity: Compliance Backed by Relationships
HLP’s support structure revolves around real people and meaningful relationships. Rather than offering generic helpdesks or rotating contacts, each adviser firm receives guidance from a named Compliance Review Officer and Regional Compliance Manager.
This consistency creates a strong foundation for trust. Advisers benefit from:
- Prompt, clear file reviews
- Tailored support aligned with FCA expectations
- Practical advice that improves outcomes for clients
In addition, HLP provides:
- Regular contact through scheduled calls, emails, and in-person meetings
- A full programme of events, including national conferences and regional roadshows
- One of the most comprehensive training calendars in the industry
By combining regulatory rigour with genuine relationship-building, HLP offers support that advisers often describe as one of the most valuable parts of their membership.
Delivering with Consistency: A Proposition That Listens and Acts
HLP focuses on delivering what matters. Its proposition avoids unnecessary complexity, offering clear access to products, streamlined processes, and ongoing improvements.
Advisers also receive consistent communication, including a regular e-newsletter filled with updates, tools, and insights to help them serve clients more effectively.
Moreover, the leadership team actively seeks adviser input. They engage through:
- Events at both local and national levels
- Formal surveys that gather detailed feedback
- Informal one-to-one conversations that drive faster decisions
Crucially, this input leads to visible improvements. Firms feel heard and regularly see changes that reflect their suggestions.
A Network Built for the Future
HLPartnership earns its place among the UK’s leading mortgage networks not through scale alone, but through a mindset focused on long-term success.
The team believes in:
- Innovating with purpose and adviser input
- Supporting with empathy, consistency, and clarity
- Delivering outcomes that matter for both firms and their clients
Rather than reacting to market trends, HLP proactively shapes the future. With strong leadership, continuous investment, and a culture built on collaboration, the network equips advisers to thrive today, and tomorrow.
